Who we are

Metropolitan Research Services aims to exceed your expectations on any of our services. We provide high quality field services such as telephone, online, and intercepts data collection, telephone and online survey programming, data processing, translations and telephone and online sampling services.

Our staff are seasoned professionals with over 40 combined years of marketing research experience. Our vast experience allows us to seamlessly provide you with the field service experience that you expect and deserve for your data collection needs. We understand the difficulties and the opportunities that the 21st century adds to data collection phase of your research study. We use the latest technology in our data collection call center to provide you with valid and reliable data that measures that particular segment that you are researching.

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What we do

Metropolitan Research Services offers telephone surveys conducted in domestic facilities using state-of-the-art interviewing stations with experienced telephone interviewers. We offer both day and evening interviewing shifts, supervised and monitored by skilled professionals with years of data collection expertise.

We welcome Spanish and Creole language data collection projects, we are a trilingual data collection agency. We can provide translations in either language. Our full service language translation services also include foreign language verbatim coding.

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Project Management Services

Our knowledge and vast experience in the field of project management allows us to provide you with a full range of value added services; providing you with the “white-glove treatment” each and every time.

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Services Provided:

  • telephone / web survey programming
  • expertise in complex programming logic
  • complex quota management
  • superior sample / list administration
  • records list management
  • de-duping and cleaning of telephone / email lists
  • drafting and distribution of survey invitations
  • collection of undeliverable emails
  • respondent technical support
  • superior sample / list administration
  • data cleaning
  • data in any format: Excel / SPSS / ASCII data files
  • data matching
  • verbatim coding
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Our Mission Statement

To provide superior data collection services at a fair cost.

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Our Vision Statement

To be the most trusted and respected research service provider recognized by our clients for delivering excellence at a fair cost.

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